FAQs

Billing / Invoice Information

  • What is a Statutory Fee?

    A Statutory Fee (or Stat Fee) is generally a court clerk fee. These additional fees are only applicable in those counties that have mandated court clerk statutory fees. These fees will be passed through to your organization at no additional markup.

  • What are Additional Fees?

    Some education and employment verifications are only available by utilizing a third-party automated system that we must access to gain information. These third-party automated systems often have a required fee. Also, we may be assessed a fee if we need to request this information by US mail are required to include a specific payment in order to have the information provided to us.

    Case copies (aka document copies) may also result in additional fees. We only pass on additional fees to your organization that we have incurred due to processing verifications or a request for case copies.

  • What are the prices for our organization’s packages?

    If you have not been invoiced yet, please contact your Account Manager or your Sales Representative.

    If you have been invoiced, please review the Invoice Summary Report section. You will see the package price along with the components of a specific package represented by “9PK”.

  • Can I receive my invoice in another format?

    Yes, we can send your invoices via US Mail or Email.

  • What are our Payment Terms?

    Please refer to your Client Agreement for Payment Terms.

  • What do specific codes such as F/M, EDU or MVR mean on my invoice?

    See below for all search codes.

    Search type code Search type
    9PK Customized Package
    EDU Education Verification
    EMP Employment Verification
    F Felony
    F/M Felony/Misdemeanor
    FED-CR Federal Criminal
    M Misdemeanor
    MOV Address Mover (i.e. National SSN/Address Locator)
    MVR Motor Vehicle Report
    NCRIM National Criminal Database Search
    PLV Professional License Verification
    REF1 Professional Reference
    SBJ Subject Notification
    SBJ_NE Adverse Action – Offer not Extended
    SBJ_PA Pre-Adverse Action
    SBJ_W Adverse Action – Offer Withdrawn
    ST Statewide Criminal

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